Frequently Asked Questions

Reload Sanctuary is a premium club in Canggu that brings a full strength & conditioning gym, functional fitness and HYROX training, group classes, and a dedicated recovery studio with ice bath, cold plunge and sauna, plus a healthy on-site restaurant. Everything you need to train, recover and refuel is under one roof, guided by an international team of expert coaches.

Yes. Reload Sanctuary runs functional fitness and HYROX-format training and classes in Canggu, with a dedicated functional zone and coaches experienced in strength, conditioning and endurance.

Reload Sanctuary has a dedicated recovery & wellness studio in Canggu featuring an ice bath, cold plunge and sauna, designed to support muscle recovery, circulation and overall wellbeing.

Yes, Reload Sanctuary offers 1-day, 3-day and weekly day passes, as well as monthly and multi-month memberships. Day passes include gym access, group classes and the recovery & wellness area.

Kitchen by Reload serves healthy food for in-club dining only. There is no delivery. You can order on site or through the Reload app while you are at the club.

Reload Sanctuary is at Jalan Canggu Padang Linjong No.8, Canggu, Bali, in the heart of Canggu and easy to reach from Berawa, Pererenan and Echo Beach.

We are open every day from 6:00 AM to 10:00 PM, including the gym, the recovery & wellness area and Kitchen by Reload.

Absolutely. Our coaches adapt every class and session to your level, and a day pass lets you try the club before committing to a membership.

A 1 Day Pass is IDR 490.000++ (entry from 6 AM to 10 PM, valid for 14 days). A Sunset Pass from 4 PM is IDR 290.000++. 3-day and week passes are also available.

No, you can train with a day, 3-day or week pass. Memberships (1 to 12 months) include gym access, unlimited classes, and Wellness & Recovery access.

Reload Sanctuary is open daily from 6 AM to 10 PM, including the gym, recovery facilities and Kitchen by Reload.

Yes, our international team of certified coaches covers strength, HYROX, boxing, Pilates, yoga and recovery. You can book private coaching sessions directly.

Yes. A 1-day pass gives you full access to the gym, group classes and the recovery & wellness area, from 6 AM to 10 PM and valid for 14 days. A Sunset Pass from 4 PM is also available.

A full strength & conditioning floor, a dedicated functional fitness and HYROX zone, and a rooftop outdoor training area, with premium equipment suited to every level.

No experience required, our coaches adapt each session to your level so you feel both challenged and supported.

Just comfortable training wear and shoes. All premium equipment is provided on-site.

Classes run near 60 minutes, designed to balance intensity with recovery for maximum results.

Yes, memberships may be frozen for medical reasons. Requests must be submitted in writing at least 7 days in advance.

No. Memberships are non-refundable. However, you can request a freeze under approved circumstances.

No. Memberships and passes are strictly personal and non-transferable.

If we cancel, your class or session will not be charged. If we must close due to maintenance or force majeure, affected memberships may be extended.

Yes, for classes and appointments. Walk-ins are allowed for gym access, subject to capacity.

HYROX and functional fitness, strength & conditioning, boxing, Pilates and yoga, led by an international team of expert coaches, with a live weekly schedule.

Book through the Reload app, which shows the live weekly schedule and real-time availability for each class. Walk-ins are welcome for gym access, subject to capacity.

HYROX is a global fitness race that combines 8 x 1 km runs with 8 functional workout stations, such as the ski erg, sled push and pull, burpee broad jumps, rowing, farmers carry, sandbag lunges and wall balls. The format is identical worldwide, so you can compare your time anywhere. Reload Sanctuary has a dedicated functional and HYROX zone, plus coaches to help you train for it.

Functional fitness trains the movements you use in real life, pushing, pulling, lifting, carrying, squatting and running, instead of isolating single muscles. It builds strength, endurance and mobility that carry over to everyday life and sport.

Pilates is a low-impact method that builds core strength, stability, posture and flexibility through slow, controlled movements and focused breathing. It suits every level and is a great complement to strength training and recovery.

Yoga blends movement, breath and mindfulness to build flexibility, strength and calm. Reload Sanctuary's schedule includes flowing, more active classes as well as gentler Yin and recovery yoga focused on deep stretching and relaxation.

Yin and recovery yoga are slow, calming styles that hold gentle stretches for longer to release tension, improve mobility and reset the nervous system, usually finishing with guided relaxation. They are ideal on rest days or after hard training.

Strength and conditioning combines resistance training, to build strength and muscle, with conditioning work that develops cardiovascular fitness and endurance. It is the foundation of athletic performance and is programmed for all levels at Reload.

HIIT alternates short bursts of hard effort with brief recovery periods. It is time-efficient and effective for improving fitness, burning calories and building endurance, with movements that can be scaled to any level.

Boxing training builds full-body strength, coordination, speed and cardiovascular fitness while being a great stress reliever. Reload's sessions focus on technique and conditioning, and no previous experience is needed.

Mobility training improves how well your joints move through their full range of motion. It reduces injury risk and helps you lift, move and recover better, and is a key part of both performance and recovery.

Run & Recover is a community-driven session that pairs running with mobility and recovery work, so you build endurance while looking after your body. It is beginner-friendly and a great way to train with others.

Personal training is one-to-one coaching tailored to your goals, whether that is strength, fat loss, HYROX, mobility or recovery. A Reload coach designs a personalised program and guides your technique. It suits complete beginners and experienced athletes alike.

Yes, Reload Sanctuary has ice baths and a cold plunge, alongside a sauna, steam room, pool and a dedicated meditation area.

Yes. Every membership includes Wellness & Recovery access, on top of gym access and unlimited classes.

The wellness and recovery spaces are open daily from 6 AM to 10 PM, like the rest of the sanctuary.

Heat and cold exposure support circulation, reduce inflammation and help your nervous system reset, so you recover faster and train more consistently.

Yes. Day passes and memberships both include the wellness & recovery area, ice bath, cold plunge, sauna, steam room and pool, alongside the gym and classes.

An ice bath, cold plunge, sauna, steam room, a recovery pool and a dedicated meditation area, designed to help you recover faster between sessions.

An ice bath, or cold-water immersion, means sitting in very cold water for a few minutes. It can help reduce muscle soreness and inflammation, support circulation and recovery, and leave you feeling alert and refreshed. Reload Sanctuary has an ice bath in its recovery studio.

A cold plunge is a pool of cold water used for short immersions. Like an ice bath, it is used after training to aid recovery, reduce soreness and boost circulation and mood.

Contrast therapy alternates heat (sauna or steam room) with cold (ice bath or cold plunge). Switching between hot and cold supports circulation, helps reduce inflammation and resets the nervous system, so you recover faster and feel restored.

A sauna uses dry heat to relax muscles, support circulation and recovery, ease tension and promote a sense of wellbeing. Regular heat exposure is a popular recovery tool among athletes.

A steam room uses moist heat with high humidity, while a sauna uses dry heat. Both relax the body and support recovery; steam can feel gentler on the skin and airways. Reload Sanctuary has both.

Sound healing uses soothing sounds and vibrations, often from instruments such as singing bowls, to calm the nervous system, reduce stress and guide deep relaxation. Reload Sanctuary runs sound healing sessions, including floating sessions in the pool.

Meditation is a simple practice of focusing your attention, often on the breath, to calm the mind and lower stress. After training it helps your nervous system shift into recovery mode. Reload Sanctuary has a dedicated meditation area.

Recovery is when your body adapts and actually gets stronger. Tools like cold plunge, sauna, steam, mobility work and good sleep reduce soreness, lower injury risk and let you train more consistently, which is what drives long-term results.

Kitchen by Reload serves fresh, nutrient-dense meals built around clean ingredients and balanced macros, smoothie bowls, power salads, protein mains and healthy desserts, designed to support active bodies.

You can order on site, including from your table through the Reload app while you are at the club. Kitchen by Reload is in-club dining only, there is no delivery.

Yes. The restaurant is open to everyone daily from 7 AM to 10 PM, members and visitors alike.

Reload Sanctuary is at Jalan Canggu Padang Linjong No.8, Canggu, Bali, in the heart of Canggu and easy to reach from Berawa, Pererenan and Echo Beach. You can open directions from our Location page.

Call us at +62 853 3764 4966, email contact@reloadsanctuary.com, or reach us on WhatsApp and Instagram. We are open daily from 6 AM to 10 PM.

Yes. Alongside daily training, Reload Sanctuary runs community and wellness events, from social gatherings to sound healing sessions. Check the Reload app or our blog for what is coming up.